Last week was one of my proudest as Chief Executive of Wolverhampton Homes.
For the second year running we’ve been named as one of the best not-for-profit organisations to work for in the UK in a list published by The Sunday Times and employee engagement specialists, Best Companies.
More than 900 UK-based companies took part in the Best Companies survey this year where employees were asked to rate the company they worked for through in-depth questionnaires.
|Our first ever staff volunteering project last summer|
Two and half years ago we started out on a new journey to make Wolverhampton Homes one of the best places to work for in the public sector. And last week, we were named as a two-star ‘outstanding’ company when it comes to employee engagement. We’re ranked as the 42nd best not-for-profit company to work for and the 2nd best ALMO (Arms Length Management Organisation) too.
There are plenty of blogs, websites, Twitter feeds and text books which talk about the virtues of good employee engagement. In fact, there are so many, I won’t bother trying to replicate them all here!
But, as a Chief Executive, what I do know is that in reality, it boils down to this; an engaged workforce who buy into the ethos of your company and who are proud of what you do will perform better.
less likely to be sick (our sickness rates are down to 6 days
compared to 15 a few years ago!)
more likely to stay with you
tend to have less accidents (we lost just 29 days last year compared to 632 in 2006)
going to get new recruits who really want to work for you
- They’re likely to go that extra mile because they really believe in what it is you’re trying to do.
Plus – quite frankly, it’s the right thing to do.
|Our employee engagement journey continues|
Are we perfect? Of course we’re not. There’s still a long way to go and, ultimately, we’re here to serve our tenants and leaseholders and to deliver the great service they expect from us.
But one thing I do know – a disengaged workforce isn’t going to deliver that level of service.
So we’re a two-star ‘outstanding’ company and the 2nd best ALMO to work for…and I’m immensely proud of my colleagues for helping us to achieve that. Their enthusiasm to get on board with what we’re trying to do is incredible.
I feel I should point out that whilst we’re 42nd on the list (we were 40th last time); to some it could look as if we’ve taken a step back. We most certainly haven’t. The important thing here is that we’ve improved on our overall scoring (going from one star to two) and if anything, shows that more companies are getting on board with the notion that effective employee engagement is good business sense. Importantly, our journey continues along the right trajectory.
For me, this isn’t rocket science and needn’t cost the earth. As long as you truly and authentically believe in it then it can make a huge difference. It’s about making people feel part of the wider vision, treating people fairly, with respect, and rewarding people when they do a good job. From my experience this isn’t anything to do with money either…in the public sector we can vouch for that!
Sometimes the most powerful reward is simply two words…thank you.